Telephone Hookup – $30 + tax
on Call Waiting
Call Forwarding on Busy Signal
Unlisted Suppressed Number
Long Distance options available
Additional Add-ons Available
Please call for more information
Phone service includes unlimited local calling and 911 services. Advertised monthly rate does not include charges for long distance or local toll calling. Advertised monthly rate does not include all taxes, fees, and other charges. Rates subject to change.
Heartland Technology offers phone and/or internet payment assistance to customers who have met eligibility criteria as established by the Federal Communication Commission (FCC). Lifeline is the FCC’s program to help make communications services more affordable for eligible consumers by providing discounts for one of the above services. To learn more about Lifeline visit https://www.lifelinesupport.org/.
If you have a complaint concerning your telephone service, please ask to speak with Tony Lang, CEO, at Heartland Technology.
If Heartland Technology does not resolve your complaint, the service may be subject to state regulation. Analysts in the Customer Service Department of the Iowa Utilities Board respond to public inquiries made by telephone, email, and written correspondence regarding utility activities or complaints about utility service for which the Board has jurisdiction.
If you are unable to resolve issues with your utility service provider or have questions about utility service rules and requirements, the Board’s Customer Service staff will assist you. Customer Service staff are available from 8 a.m. to 4:30 p.m. weekdays, not including official state holidays. You may contact the Iowa Utilities Board, Department of Commerce, 350 Maple St., Des Moines, IA 50319 or call 515.281.3839 or toll free 877.565.4450. https://iub.iowa.gov/utility-complaints-or-inquiries
Verify your home or business is in our service area on the map.
Call us Monday-Friday, 8 am-5 pm, at (319) 827-1151, or visit our office at 541 Young Street, Jesup.
Customers can pay their bill by dropping payments off at the drop box located outside the front door of the office at 541 Young St.